Product & Usage

What is The Holder Co. reusable coffee carrier?

It’s a reusable cup carrier designed to hold multiple drinks securely. It’s lightweight, washable, and folds up to fit in your bag or pocket.

How many drinks can it hold?

The standard takeaway coffee, juice or ice latte cup; small, medium and large will fit. A standard insulated travel mug without a handle will also fit.  

How much weight can it carry?

Our carrier can hold 1.2kg based on the weight of two full insulated travel mugs

Is it machine washable?

Yes! You can put it in the washing machine or hand wash it for quick cleaning.

What is it made of?

It’s made from durable, sustainable materials that are designed to last.

How do I fold or store it?

It rolls up or folds flat, making it easy to store in your bag, car, or pocket.

Does it slip or spill drinks?

No! It’s designed to hold drinks securely with a snug fit, so they don’t tip over.

How does it close?

Metal clips! Simply close the handle together and press the clips ensuring you hear a snap sound.

Buying & Shipping

Where can I buy one?

You can purchase directly from our website, and we also stock them in select cafes and retail stores.

How long does shipping take?

2-6 business days for Parcel Post and 1-3 business days for Express Post

What is your return policy?

Due to hygiene reasons, we cannot accept returns for change of mind. However, if your product is damaged or faulty upon arrival, please contact us at hello@theholderco.com.au

What is your refund policy?

If your item is damaged or defective, we will happily offer:
✅ A replacement at no extra cost
✅ A refund if a replacement is not suitable

To request a refund or replacement, please email [your email] with:

  • Your order number
  • A photo of the damaged or faulty item
  • A brief description of the issue






Wholesale

Do you offer wholesale pricing?

Yes! We offer bulk pricing for cafes, retailers, and businesses looking to stock our reusable coffee carriers.

How do I apply for a wholesale account?

Fill out our wholesale inquiry form or email us at hello@theholderco.com.au.